Frequently Asked Questions

Both. Most of our customers are restaurants, caterers, bakeries and institutions, but our showroom is open to anyone outfitting a kitchen. You do not need a reseller license to buy from us.

We run our own trucks and installation crews across Houston and the Texas Gulf Coast. For longer hauls or out-of-region projects, ask your specialist — we can usually arrange freight.

Yes. Our in-house designers produce scaled CAD floor plans, equipment schedules and utility drawings. Full layout is free with every complete build-out, and we coordinate with your contractor and the health department.

We keep a rotating stock of certified pre-owned and factory-reconditioned equipment. Every unit is tested and warrantied before it leaves the floor, and we offer fair trade-in value on the gear you are replacing.

We do. Equipment financing and 12-to-60-month leases are handled on site, with seasonal terms available for operators whose cash flow swings with the calendar.

We are a factory-authorized warranty depot for the brands we sell, and our certified techs also service equipment we did not sell. We handle emergency calls and offer preventive-maintenance plans.

In-stock items ship or deliver the same week. Factory-order and custom items — like walk-in boxes or specialty ovens — typically run two to six weeks. Your specialist confirms real dates on every quote.

Our layouts are drawn with code in mind — proper separation, ventilation, hand sinks and drainage. We cannot issue permits, but we routinely help first-time operators spec a kitchen that passes the first time.

No minimum. The parts counter and smallwares wall are open to walk-ins — buy a single gasket, a case of hotel pans, or a full kitchen.

Sí. Se habla español. Quotes, equipment manuals and service calls can all happen in Spanish or English, whichever is easiest for your team.